Frequently Asked Questions: Walk

GENERAL

How can I experience Amsterdam Light Festival by foot?

Festival App: the app contains the route map with GPS so you can see your live location. Next to that, the locations of the artworks are on the map and you can read about the works, or listen to the audio guide. You can download the festival app in the Apple Store and on Google Play.

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Foodwalk: the Foodwalk gives access to the app including route map and artwork info, while also offering a culinary experience. With a stamp card you can get different bites (and drinks) at the participating restaurants along the route.

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Do I need a ticket to walk the route?

It is not mandatory to purchase tickets to see the artworks, however, with our walking experiences you will get access to all locations and information. There will be no information at the artworks and we do no share the route publicly. Reason for this is that, as a cultural foundation, we cannot exist without the contribution of our visitors.

Do I need to book a date and time slot for the walk?

With the festival app you can go anytime the lights are on, which is from Sun-Tue between 5.00 and 10.00 p.m. and from Wed-Sat until 11.00 p.m.

The Foodwalk can only be done on Fridays and on some Saturdays. You need to start between 5.00 and 7.00 p.m. and you can get your latest takeaway until 9.30 p.m.

How long is the route?

The walking route is approximately 6.5 kilometers.

What is the route?

The artworks are placed along the canals of Amsterdam. You can find the exact route and more information in our app, which can be found in the Google Play or Apple Store soon. By purchasing the route, you support the art and the foundation tremendously.

Are there toilets on the route?

We are unable to facilitate this ourselves. However, you can check out this page on the website of the City of Amsterdam for an overview of public toilets.

FESTIVAL APP

Does the app contain the route?

Yes, you can download the festival pp for free from the Google Play Store and Apple Store. However, the route map can purchased in-app from 25 November onwards for € 7.99.

What does the app cost?

The app is free, the route map that you can purchase in the app is € 7.99. This is used to cover the development costs of the app and the artworks.

What do I get with the route map?

The free app includes basic information about the festival and updates. The paid map gives you access to the route, artwork locations and all the information about the artworks, both written and as an audio guide.

Can I view the map at home before I begin my walk?

Yes you can, we will make the map available for purchase in-app from November 25 onwards.

Will the map be available for 48 hours again this year?

No, once you’ve purchased the map in the app, you can view it during the entire festival period.

Where do I begin my walk?

You may start the route wherever you want, the artworks are not placed in a particular order. If you are not familiar with Amsterdam Light Festival, a good place to start is our information point at the Stoperaplein, or Central Station.

I have not come across any artworks. How is this possible?

The ‘free’ maps on the internet do not contain the right information. To prevent disappointment, please only consult our official communication channels.

I do not have a smartphone for the digital map. What now?

At one of our information points you can purchase a printed map. Please note that we only have small quantities of the map available as they are only meant for visitors without a (working) mobile phone.

Where can I find the information points?

During the festival - 28 Nov til 19 Jan - at the following locations:

• Stoperaplein (Thu-Sun from 4.30-10.00 pm, 21.12-05.01 open daily)
• Hoftuin (Thu-Sun from 4.30-10.00 pm, 21.12-05.01 open daily)

FOODWALK

When is the Foodwalk?

You can do the Foodwalk every Friday and on some Saturdays. Between 5.00 and 7.00 p.m. you can pick up your stamp card and until 9.30 p.m. you can pass by the restaurants.

Where do I get the stamp card?

At our information point at Stoperaplein or Hilton DoubleTree CS, upon showing your ticket(s).

What does the Foodwalk include?

You get the app including route map with artwork descriptions. With a stamp card you can pick up bites (sometimes with a drink) at participating restaurants. The bites are large enough to replace dinner. You can choose between vegetarian and non-vegetarian.

Which restaurants are included?

You can find the information in our app. The Foodwalk is organized in collaboration with Le Foodwalk.

Do you food take allergies into account?

You can choose between a vegetarian and non-vegetarian Foodwalk. Most bites contain gluten and lactose, some non-vegetarian bites contain fish. Unfortunately, we cannot make any adjustments to the bites, due to the simple fact that the restaurants also have to serve their regular menu and guests.

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