Frequently Asked Questions: Walk

On this page you will find all the information about your walk experience during Amsterdam Light Festival Edition 11. 

GENERAL

Can I walk Amsterdam Light Festival?

Yes, you can! You can use our Walk map (digital route with all artwork descriptions). It is also possible to take a walk with a private guide. The walk products can be purchased in our ticket shop, see here.

Do I need a ticket to walk the route?

It is not mandatory to purchase tickets to see the artworks, however, with our walk products you will get access to all locations and information. There will be no physical information at the artworks. Besides that, as a cultural foundation we cannot exist without the contribution of visitors.

Do I need to book a date and time slot for the walk?

No, with the Walking Map you can go anytime you like when the lights are on between 5.00 - 11.00pm. Do note that once you activate it, it is only available for 48 hours on one device at a time (mobile phone or tablet).

For a guided walking tour you do need to book a date and time in advance.

How long is the route?

The walking route is approximately 6.5 kilometres.

What is the exact route?

You can find the route and more information in our digital Walk Map, which can be found in our ticket shop. By purchasing the route you support the art and the foundation massively. The route goes via Oosterdok, Amstel and Entrepotdok. 

Are there toilets on the route?

We are unable to facilitate this ourselves. You can check out this page on the website of the City of Amsterdam for an overview of public toilets in Amsterdam.

WALKING MAP

What do I get with the Walking Map?

You will have a digital map on your phone or tablet, which contains the route, artwork locations and all the information about the artworks, both written and as audio files.

How do I activate the Walking Map?

Good news: we have simplified the activation this year, no more issues with manually entering codes. You will just receive an email from us with a button to activate the map. That’s it.

Can I view the map at home before I begin my walk?

Yes you can, but be aware that the map is available for 48 hours and at one device at a time only. Make sure to log out of the one device before activating the map on another and keep an eye out for the time.

Why is the map only available for 48 hours?

As a cultural foundation we are dependent on the contributions of our visitors. Unfortunately, we cannot afford to share the map freely, the light artworks are too costly.

Where do I begin my walk?

You may start the route wherever you want, the artworks are not placed in a particular order. If you are not familiar with Amsterdam Light Festival, a good place to start is our information point at the Prins Hendrikkade or at Blauwbrug.

I have not come across any artworks. How is this possible?

The ‘free’ maps on the internet do not have the right information. To prevent disappointment, please only consult our official festival channels.

I do not have a smartphone for the digital map. What now?

At one of our information stands you can purchase a printed map. Please note that we only have small quantities of the map available as they are only meant for visitors without a (modern) mobile phone.

Where can I find the information stands?

At the following locations during the festival from 1 December till 22 January:

  • Prins Hendrikkade (Thu-Sun + entire Xmas Break: 4.00-9.00 pm)
  • Blauwbrug (Thu-Sun + entire Xmas Break: 4.00-9.00 pm)
  • Iamsterdam Store CS (Mon-Fri: 10.00-7.00pm, Sat-Sun: 9.00-6.00 pm)

GUIDES

CAN I DO A GUIDED TOUR?

Yes, you can! We offer two types of tours:

  • Group Tour with guide: with this option you buy a ticket for a specific date and time slot, where you will join a group of max. 15 people and a guide.
  • Private Tour with guide: if you wish to walk with your own company, then you can opt for a private guide (there will be no other people joining this tour).

WHEN ARE THE GUIDED TOURS HELD?

The Group Tour takes place every Friday and Saturday with a walk from 5.30-7.00pm and a walk from 7.30-9.00pm. The Private Tours can be booked on request from Thursday until Sunday anywhere between 5.30 and 9.00pm.

I CAN'T FIND MY DATE OF CHOICE, WHAT NOW?

As mentioned above, the guided tours only take place on specific days of the week. Next to that, we add new dates for the Group Tours to the ticket shop every week.

HOW DO I BOOK A GUIDE?

You can book the Group Tour and Private Tour via our ticket shop, see here. For the Group Tour you need to buy a ticket per person, for the Private Tour we have a flate rate.

HOW MUCH DOES A GUIDE COST?

A ticket for the Group Tour with guide is €21,50 per person. A Private Tour with guide has a standard price of €325,-.

HOW MANY PEOPLE CAN JOIN A GUIDED TOUR?

For the Group Tour we have a minimum of 7 participants and a maximum of 15 (the latter is a rule set by the municipality). For a Private Tour there is no minimum or maximum required amount, but also here, 15 people are allowed per guide 15. Groups bigger than 15 persons will be divided among multiple guides.

HOW DO I KNOW IF ENOUGH PEOPLE SIGNED UP FOR THE GROUP TOUR?

If on your chosen date and time less than 7 people have signed up, then we will cancel the tour. You will be notified by email, at 12pm on the same day latest.

CAN’T FIND YOUR QUESTION?

Click on one of the subjects below for more frequently asked questions:
CRUISE DIRECTIONS GENERAL INFO PARTICIPATE TICKETS

CONTACT 

 Algemeen 

 info@amsterdamlightfestival.com

 Mon to Fri: 10-18h 

 Ticketvragen 

 tickets@amsterdamlightfestival.com 
 WhatsApp: +31854017727

 Mon to Fri: 10-19h
 Sat: 10-14h

 Infopunten

 Prins Hendrikkade
 Blauwbrug
 

 Iamsterdam Store CS

 Thu to Sun + Xmas: 16-21h
 Thu to Sun + Xmas: 16-21h

 Mon to Fri: 10-19h
 Sat-Sun: 9-18h