FAQ: Tickets

On this page you will find information about your Cruise and Walk tickets for Amsterdam Light Festival.

I have tickets for Edition #10, but didn't go. Will I get a refund?

If you have purchased tickets directly via our ticket shop, we are going to automatically refund you. All refunds should be processed by the end of February. If you have purchased tickets via a third party (discount website, loyalty program, etc.) you need to directly contact the third party for a refund.

Where do I get tickets for Amsterdam Light Festival?

Tickets for Edition #11 (2022-2023) are not for sale yet. We expect our ticketshop to open in October 2022.

Do I need tickets to see the artworks?

No, the artworks are placed in the public space. However, if you would like to know the route, exact locations and background information about the artworks and artists you can purchase a Cruise or a Walk ticket.

Where can I find the Terms & Conditions? 

You may find them here.

Can't find your question?

For any other questions, contact us at info@amsterdamlightfestival.com.