Frequently Asked Questions: Walk

GENERAL

How can I experience Amsterdam Light Festival by foot?

With our Festival App! You can find multiple walking experiences in the app:

Light Walk: with the Light Walk (€ 6.99) you'll unlock the route map with GPS functionality. It includes an audio guide, or you can read all about the artworks, artists and behind the scenes facts. Next to that, there are exclusive hospitality offers. The app is available for download in the Apple Store or Google Play.

Available as of 24 November.

Foodwalk: after last year's success, we will offer multiple different Foodwalks for Edition 14 (prices range from € 30,- to € 48.-). More information follows on 1 November.

Kids Walk: for the little adventurers we introducte the Kids Walk (€ 3,99), with texts about the artworks and a treasure hunt element (with a small prize at the end!). The route has been split into two parts, so you can decide how long you want to walk. 

Vanaf 24 november beschikbaar.

Do I need a ticket to walk the route?

It is not mandatory to purchase tickets to see the artworks, however, with our walking experiences you will get access to an audio guide and all information necessary. There will be no information at the artworks. Reason for this is that, as a cultural foundation, we cannot exist without the contribution of our visitors.

Do I need to book a date and time slot for the walk?

With the festival app you can walk anytime the lights are on. Check out the opening hours here.

The Foodwalks can only be done on selected days, more info will follow soon.

How long is the route?

The walking route is approximately 6.5 kilometers in total. This takes about 1.5-3 hours, depending on your speed.

What is the route?

The artworks are placed along the canals of Amsterdam. You can find the exact route and more information in our app, which can be found in the Google Play or Apple Store soon. By purchasing the route, you support the art and the foundation tremendously.

Are there toilets on the route?

We are unable to facilitate this ourselves. However, you can check out this page on the website of the City of Amsterdam for an overview of public toilets.

FESTIVAL APP

Where can I get the app?

The app will be available on 1 November. You can download the app from the Play Store and App Store, by searching for 'Amsterdam Light Festival'. Or click one of the buttons below.

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Does the app contain the route?

Yes, download the festival app and purchase a walking experience to also access the route map.

What does the app cost?

The app is free, the walking products all have different prices.

What do I get with the route map?

The free app includes basic information about the festival and updates. The paid walks give you access to the route, audio guide, artwork locations and all the information about the artworks and artists.

Can I view the map at home before I begin my walk?

Yes you can, we will make the map available for purchase in-app from November 24 onwards.

Will the map be available for 48 hours again this year?

No, once you’ve purchased the map in the app, you can view it during the entire festival period.

Where do I begin my walk?

You may start the route wherever you want, the artworks are not placed in a particular order. If you are not familiar with Amsterdam Light Festival, a good place to start is Central Station, or our information point at Blauwbrug near Waterlooplein. 

I have not come across any artworks. How is this possible?

The ‘free’ maps on the internet do not contain the right information. To prevent disappointment, please only consult our official communication channels.

I do not have a smartphone for the digital map. What now?

At one of our information points you can purchase a printed map. Please note that we only have small quantities of the map available as they are only meant for visitors without a (working) mobile phone.

Where can I find the information point?

During the festival our information point is placed at the Blauwbrug (check out Google Maps location here)

At the I amsterdam Store at Central Station you can also buy the maps, but they cannot provide any further festival information. Hours: Mon-Sun 9.00 am-7.00 pm.

FOODWALK

What is the Foodwalk?

The Foodwalk is a culinary walk past the artworks. You will receive the Light Walk in the festival app, with all artwork information including an audio guide and behind-the-scenes facts. Along the way you pick up bites/drinks at participating restaurants.

More information about the different Foodwalks will follow 1 November!

How does it work?

You purchase one ticket per person in our ticket shop. You'll receive an email with further instructions on downloading the app. With the app you follow the route and navigate to the restaurants. The app contains a punch card to pick up your bite/drink, which is activated by scanning a QR code at the restaurant.

What does the Foodwalk include?

There are different kinds of Foodwalks this year. In any case, you'll get the app including the Light Walk.

Do you food take allergies into account?

You can choose between vegetarian and non-vegetarian Foodwalks. Unfortunately, we cannot make any further adjustments to the bites, due to the simple fact that the restaurants also have to serve their regular menu and guests.

CAN’T FIND YOUR QUESTION?

Click on one of the subjects below for more frequently asked questions and answers:
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